Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
All parcels are sent with Australia Post Standard which don’t have tracking. Pay extra for Australia Express Post and Tracking is included. Tracking information will be sent to the email supplied in the order from Australia Post and may end up in the spam folder so if shipping information has not been received please check your spam/junk folder.
Our Australia Post pick ups are around 12pm on Mondays, Wednesdays & Fridays so if purchased before 10am on those days it will be sent that day otherwise it will be collected on the next collection day.
Australia Post have a 20kg weight limit as well as a size limit meaning frames and bulkier/heavier items may need to go via courier and would need to be quoted. For those please contact via the email below.
Sometimes the shipping calculator can be off and when that happens postage will be refunded. If you would like a shipping quote checked please contact us via the below email link.
Contact us
If you have any questions about Shipping Term and Conditions, please contact us at: luke@britcycle.com.au or use our Contact Us form.
